Dr. Zoe Collins, a smiling woman, with her family and enjoying a day by the water.

Chelsea Lovece

Clinical Operations Manager

Licensed Clinical Social Worker

With over 10 years of experience in Mental Health, Chelsea specializes in operational strategy, focusing on building sustainable and efficient systems that support both clinicians and clients. Having previously served as a clinician with Embra, she brings a deep, firsthand understanding of the care journey. Chelsea was drawn to this work through her own fertility journey, which led to the birth of her son- an experience that continues to shape her commitment to the field of third-party reproduction.
Master of Arts in Social Work, Stony Brook University Bachelor of Sciences in Social Work, Long Island University
Chelsea is a Licensed Clinical Social Worker in the state of New York. License # 094442-01

I found my way to family-building because...

both my personal journey to build my own family and my desire to improve the experience for others. Experiencing fertility care firsthand gave me a deep appreciation for how much compassionate, coordinated care matters. It ultimately led me to clinical operations, where I can help create systems that support patients during some of the most vulnerable moments of their lives.

Your journeys have taught me that...

there is no “right” way to build a family, and every path comes with its own hopes, challenges, and decisions. I’ve learned that resilience doesn’t always look like strength. It often looks like showing up one more day, asking one more question, or allowing yourself to hope again after disappointment.

I keep hope alive by...

celebrating progress in all its forms, not just the milestones. Whether it’s a patient taking the next step in treatment, a team member going above and beyond, or a small victory in my own life, those moments remind me why this work matters and that hope can coexist with uncertainty.

A moment that never gets old for me is...

hearing that a patient has reached a milestone they once thought might never happen. Whether it’s starting treatment, seeing a positive pregnancy test, or simply feeling heard and supported, those moments reinforce the impact that compassionate care can have.

My really good day looks like…

helping our team create a better experience for patients, crossing a few big projects off my list, and ending the day eating a home cooked meal with my family. Bonus points if my toddler eats the dinner I made without negotiating like a tiny attorney.

You have an ally to get

you through this

The emotional side of family building is rarely talked about enough. We’re here to help you navigate the conversations, decisions, and experiences that come with it.

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